The Hawthorns Care Centre

Good

October 2017

Inspection Report

Inspection Report

Inspection Report

READ CQC REPORT

‘The service used a computer based recording system to monitor people’s health and wellbeing. This helped staff monitor and respond to people’s changing needs. Staff recorded key details about people’s health and wellbeing on mobile phones provided by the service used exclusively for work purposes within the service. This included details about; what drinks and food had been offered and taken, personal care received, people’s daily routines, behaviour or incidents, medicines, and any support to prevent pressure injuries. The registered manager or senior staff monitored these recordings and were alerted if any planned activities such as medicines administration had not been recorded by staff as having taken place.’

‘This enabled the registered manager to monitor the care that people reviewed on a real time basis. It also enabled the registered manager to monitor people’s health and wellbeing by providing reports for healthcare professionals when required.’

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Contact Us

Fill in the contact form below and we’ll happily answer any of your questions. If you’d prefer, give us a call on 01483 357657


We (Person Centred Software) send occasional emails about product updates, news, events and information about the care and technology industry. If you would also like to join our mailing list please tick the box below. You can unsubscribe at any time.

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